Specialist Support Coordination

At Chonal Navigation,

we offer more than just support coordination—we offer genuine connection, personalised guidance, and strong advocacy.

 

We understand that navigating the NDIS can be confusing and, at times, overwhelming. That’s why we stand beside you, not only as your coordinator but also as your advocate, ensuring your voice is heard and your rights are upheld.

  Registered NDIS Provider
  Human-Centered Approach
  Dedicated Advocacy

Our approach is grounded in empathy and respect.

 

Our clients bottom line is our top priority. We are in constant communication with the people we serve and are committed to advancing the immediate needs and wants of our clients. Our team works around the clock to provide the necessary services and support that each client needs from us

GET IN TOUCH

We take the time to understand your individual circumstances, needs and goals Here, you are never just a number-you are a person, with your own story, strengths, and aspirations. We honour that.

Through our Specialist Support Coordination service, we work with you to:

  • Break down complex systems and reduce barriers to access
  • Coordinate and streamline your supports across multiple providers
  • Provide crisis management when needed
  • Strengthen your ability to manage and direct your own services

 

We also recognise that at times, standing up for yourself can feel daunting.

 

That’s why we offer dedicated advocacy, speaking up with you and for you when it matters most—whether it’s addressing service issues, seeking fair treatment, or navigating appeals and reviews. Your voice matters, and we make sure it’s not only heard but respected.

 

Our Services

 

Support Coordination Icon

Support Coordination Lvl 1 & Lvl 2

Specialist Support Coordination Icon

Specialist Support Coordination Lv3

Recovery Coaching Icon

Recovery Coaching

Disability Advocacy Icon

Disability Advocacy

Feedback from Clients

Why would hire our firm.

Above and Beyond When Others Stopped Away Alice and her team at Chenal Navigation stepped in when everyone sise had given up Their dedication patience, and genuine come made al the difference during a te wful completely lost. They didn't just offer support, they offered hope. Will never forget how they helped navigate the system and advocate for what was right.

Janelle

 

Compassionate, Reliable, and Fiercely Committed" From the very first interaction, Alice showed us what true support coordination should look like. She and her team were responsive, knowledgeable, and never once made us feel like a burden. They took the time to understand our needs and fought for outcomes that others said weren’t possible. We’re so grateful for their unwavering commitment.

Breanne

The Team That Made It Happen" We were stuck in a cycle of delays and confusion until Chonal Navigation came into the picture. Alice and her team didn’t just assist—they took ownership, followed through, and made sure every detail was handled. Their professionalism and empathy turned a stressful situation into one we could finally manage. Highly recommend to anyone needing real support.

Corinna

Why Choose Chonal Navigation?

Here, you are never just a number—you are a person, with your own story, strengths, and aspirations. We honour that.





 

Empathetic, human-centred support—we see the person, not the plan. Tailored coordination and strong advocacy built around your goals. Clear, respectful communication and transparency at every stage. A genuine commitment to dignity, independence, and inclusion

Office Hours


Monday to Friday
9:00 am to 6:00 pm

Saturday
As per Request

Sunday
As per Request

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This is an accessible workplace. Persons with disabilities are welcome to apply.
 

Get in Touch

Your voice matters, and we make sure it's not only heard but respected. Reach out to us today. 

  [email protected]

  0484 924 611

    PoBox 347 Wallan, Vic 3756

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